Duct mould inspection
Camera survey of the ductwork, the plenum and the return, photographed and documented. You get findings whether or not you then book work with us.
Technicians available now
That smell when
the heating first comes on.
We inspect and report before anyone quotes a clean. Sometimes the answer is remediation, sometimes it is a roof leak above the duct, and occasionally it is nothing at all.
ReportWritten findings with photographs, every job
InspectAssessment before any cleaning is quoted
CauseWe look for the source, not just the growth
ReferralLab testing arranged where it is warranted
Services
Find it, photograph it, then decide what to do
Spraying a duct that is wet because of a roof leak achieves nothing except a fortnight of a different smell. The inspection comes first for a reason.
Source investigation
Mould in a duct is a symptom. Roof leaks, condensation on uninsulated runs and a plenum sitting in a damp subfloor are the usual causes, and cleaning without fixing them buys you months.
Remediation
Removal and treatment of affected sections, and replacement where flexible duct is too far gone to be cleaned. Quoted after the inspection, never before.
Air quality report
A written report with photographs, locations and recommendations — the document you need for a landlord, an insurer or a sale.
Pre-purchase inspection
Before you buy a house with ducted heating you have never seen inside. Cheaper than discovering it in the first cold week after settlement.
Laboratory referral
Where identifying the species actually changes the response, we arrange sampling through an accredited lab. We do not run those tests ourselves and we do not pretend to.
How it works
Four steps, and cleaning is not step one
Day 0Call
What you are noticing
A smell, a stain near an outlet, symptoms that track with the heating being on. What you have noticed narrows where we look.
Day 2Inspect
Ducts, plenum and above
Camera through the system, plus the roof space and subfloor where the ductwork runs. The cause is usually outside the duct.
Day 3Report
Written, with photographs
Where it is, how far it runs, what is likely causing it, and what each option would cost. Yours to keep regardless of what you do next.
AgreedRemediate
Only what the report supports
Affected sections treated or replaced. We do not treat clean duct to round out an invoice.
Before you book anyone
Four things to be sceptical about in this industry.
Mould is frightening, which makes it profitable. These are the claims we would want you to push back on — ours included.
- Be wary of a quote given before an inspectionNobody can price remediation for ductwork they have not seen inside. A number over the phone is a starting position, not a quote.
- Ask whether anyone has looked for the causeTreating growth without finding the water feeding it means it returns, usually within the year. Ask specifically what was checked above the duct.
- Treat species identification claims carefullyVisual identification of mould species is not reliable. If it genuinely matters, it needs an accredited laboratory, not a technician's opinion.
- Be sceptical of health claimsReputable operators describe what they removed and what they photographed. Anyone guaranteeing a health outcome is selling you something they cannot deliver.
Locations
Where we are
Each city has its own team, its own address and its own number. Ring the one nearest you.
Questions we get on the phone
Straight answers
Can you tell what kind of mould it is by looking?
Not reliably, and we will not pretend otherwise. Visual assessment tells us there is growth, roughly how extensive it is and where it sits. If identifying the species would change what you do, that requires sampling through an accredited laboratory, which we can arrange.
Is duct mould making us sick?
We are not qualified to answer that and nobody in this trade is. What we can do is document what is there and remove it. If people in the house are unwell, that is a conversation with a GP, not with a duct cleaner.
Why inspect first instead of just cleaning?
Because roughly a third of the jobs we look at have a cause outside the duct — a roof leak, condensation on an uninsulated run, a plenum in a damp subfloor. Cleaning those without fixing the water is money you spend twice.
Will I get something in writing?
Always, and you keep it whether or not you use us for the work. Photographs with locations, findings, likely cause and the options with costs. It is the document agents and insurers ask for.
Can this go in a real estate or insurance claim?
That is what most of our reports are for. They are written to be read by someone who was not there, with photographs referenced to locations rather than a general description.
Do you do ordinary duct cleaning too?
Yes, where the inspection supports it. But if you simply want a routine clean with no mould concern, a standard duct cleaning service will do it for less than we will.
Find out what's actually in there first.
An inspection and a written report. What you do next is a separate decision.
Our locations